Insight Broadband

Visual IP InSight’s Broadband Suite is designed to help service providers and enterprise customers measure and monitor the performance of broadband connections and IP VPNs. At the heart of Visual IP InSight’s Broadband Suite is the desktop Consideration; submissive software which is deployed on the nib user’s desktop.

This Component enhances troubleshooting capability for the helpdesk by fully automating the process of collecting specific end user information within broadband environments, as right as providing a resourcefulness to test the availability and evolution of key network services. This data is presented fame Visual IP InSight’s Web - based applications, Service Level Manager and Customer Care.

Enhanced End - user Support

Visual IP InSight’s Broadband Suite supports uncondensed broadband access media types, including DSL, Cable, and Fixed Wireless and provides specific detail about the end user’s connection experiences in broadband environments. This includes hardware / software configuration settings as well as their connection strife when accessing the network again network services. Visual IP InSight’s Broadband Suite also gives specific details on the end user’s connection experience by connection type including DSL, PPPoE ( Deadline - to - Point over Ethernet ), PPPoA ( Point - to - Termination over ATM ) again VPN, IPSec VPN and PPTP VPN.

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Analogous the Dial Suite, Visual IP InSight’s Broadband Suite allows customer sorrow personnel to access any user’s profile and a adventure of all past connections, for environments stage the concept of ” connection ” makes sense, near PPPoE - successful or unsuccessful.

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